No, some products are shipped from different locations so delivery times may vary.

We aim to ship your package in 5-7 business days.

Our Merchandise is custom made and will take longer to ship.

Yes, damaged goods are replaced* - please email support@facet5global.com

Unfortunately we don’t accept returns.

*Replacements are at the discretion of Facet5.

We ship globally, except:

Afghanistan

Belarus

Bhutan

Bosnia and Herzegovina

Burundi

Central African Republic

Democratic People’s Republic of Korea

Democratic Republic of the Congo

Guinea

Republic of Guinea-Bissau

Haiti

Iran

Lebanon

Libya

Mali

Myanmar

Nicaragua

Russia

Somalia

South Sudan

Sudan

Syria

Venezuela

Yemen

Zimbabwe

Shipping costs vary and will be calculated at the checkout.

Our merchandise is shipped from a third party company and they set their own prices.

Payment can be made with your credit card or Apple Pay.

You will be notified by email when your item/s have been shipped.

UK wide - Uk Standard Mail

Global - Courier Service

UK wide and Global - you can request a particular courier but this may incur an additional cost.

Please contact Support at support@facet5global.com

Yes, you will receive tracking information in your shipping conformation email.

Contact Support at support@facet5global.com

Orders that have already been dispatched can’t be changed.